diff --git a/build/plugins/router.ts b/build/plugins/router.ts
index 5fd990e..93eae69 100644
--- a/build/plugins/router.ts
+++ b/build/plugins/router.ts
@@ -27,7 +27,7 @@ export function setupElegantRouter() {
     onRouteMetaGen(routeName) {
       const key = routeName as RouteKey;
 
-      const constantRoutes: RouteKey[] = ['login', '403', '404', '500', 'workbench'];
+      const constantRoutes: RouteKey[] = ['login', '403', '404', '500', 'workbench', 'feedback'];
       const routeMetaMap: Partial<Record<RouteKey, Partial<RouteMeta>>> = {
         workbench: {
           icon: 'mdi:view-dashboard-outline',
@@ -200,6 +200,11 @@ export function setupElegantRouter() {
           roles: ['R_ADMIN'],
           activeMenu: 'system_user'
         },
+        feedback: {
+          icon: 'mdi:message-alert-outline',
+          order: 10,
+          keepAlive: true
+        },
         infra: {
           icon: 'ep:monitor',
           order: 20
diff --git a/docs/frontend-page-resource-manifest.json b/docs/frontend-page-resource-manifest.json
index 706ece0..75770a3 100644
--- a/docs/frontend-page-resource-manifest.json
+++ b/docs/frontend-page-resource-manifest.json
@@ -1,5 +1,5 @@
 {
-  "generatedAt": "2026-06-25T05:22:43.905Z",
+  "generatedAt": "2026-06-27T00:49:28.085Z",
   "description": "Frontend visible page resource whitelist for backend route/menu configuration.",
   "rules": {
     "directoryComponent": "layout.base",
diff --git a/src/components/custom/business-attachment-uploader.vue b/src/components/custom/business-attachment-uploader.vue
index 8c1caa0..fd40a11 100644
--- a/src/components/custom/business-attachment-uploader.vue
+++ b/src/components/custom/business-attachment-uploader.vue
@@ -1,7 +1,7 @@
 <script setup lang="ts">
 import { computed, onBeforeUnmount, reactive, ref } from 'vue';
 import { ArrowDown, Delete, Document, Loading, Picture, QuestionFilled, Upload } from '@element-plus/icons-vue';
-import { deleteFile, downloadFile, uploadFile } from '@/service/api/file';
+import { buildFileProxyUrl, deleteFile, downloadFile, uploadFile } from '@/service/api/file';
 
 defineOptions({ name: 'BusinessAttachmentUploader' });
 
@@ -233,7 +233,7 @@ async function uploadOne(file: File) {
       return;
     }
 
-    const { id, url } = result.data;
+    const { id, configId, path, url } = result.data;
 
     // 组件已卸载（用户上传过程中关弹层）：onBeforeUnmount 已跑过且看不到这个 id，
     // 这里立刻调删除，避免孤儿文件
@@ -251,7 +251,9 @@ async function uploadOne(file: File) {
         url,
         name: file.name,
         size: file.size,
-        contentType: file.type || undefined
+        contentType: file.type || undefined,
+        configId,
+        path
       }
     ];
     session.addedIds.add(id);
@@ -422,6 +424,16 @@ defineExpose({
   /** 父组件在提交前可读此值判断是否还有 pending 上传 */
   get hasUploading() {
     return hasUploading.value;
+  },
+
+  /**
+   * 返回当前已选附件的「永久代理 URL」数组（私有/公开桶都不过期）。
+   * 缺 configId/path 时回退 item.url。供反馈等"按 URL 字符串存储"的场景使用。
+   */
+  getPermanentUrls(): string[] {
+    return model.value.map(item =>
+      item.configId && item.path ? buildFileProxyUrl(item.configId, item.path) : item.url
+    );
   }
 });
 
diff --git a/src/components/custom/business-rich-text-editor.vue b/src/components/custom/business-rich-text-editor.vue
index 8d2e07c..223450e 100644
--- a/src/components/custom/business-rich-text-editor.vue
+++ b/src/components/custom/business-rich-text-editor.vue
@@ -178,7 +178,9 @@ const toolbarConfig: Partial<IToolbarConfig> = {
     'insertLink',
     'editLink',
     'unLink',
-    'viewLink'
+    'viewLink',
+    // 全屏：弹层内全屏体验割裂，隐藏
+    'fullScreen'
   ]
 };
 
diff --git a/src/constants/dict.ts b/src/constants/dict.ts
index 1b852b7..fbd022a 100644
--- a/src/constants/dict.ts
+++ b/src/constants/dict.ts
@@ -129,6 +129,22 @@ export const RDMS_OVERTIME_DURATION_DICT_CODE = 'rdms_overtime_duration';
  */
 export const NOTIFY_MESSAGE_LEVEL_DICT_CODE = 'notify_message_level';
 
+/**
+ * 意见反馈分类字典编码
+ *
+ * 对应业务字段：意见反馈 type（1 缺陷 / 2 体验问题 / 3 功能建议）
+ * 来源口径：`2026-06-25-意见反馈-前端API.html` 明确分类字典为 feedback_type，后端已落库。
+ */
+export const FEEDBACK_TYPE_DICT_CODE = 'feedback_type';
+
+/**
+ * 意见反馈处理状态字典编码
+ *
+ * 对应业务字段：意见反馈 status（1 待处理 / 2 处理中 / 3 已处理 / 4 已忽略）
+ * 来源口径：同上，后端已落库。提交不传 status，后端强制「待处理」。
+ */
+export const FEEDBACK_STATUS_DICT_CODE = 'feedback_status';
+
 /**
  * 系统用户类型字典编码
  *
diff --git a/src/constants/status-tag.ts b/src/constants/status-tag.ts
index 85c65a4..f1804e3 100644
--- a/src/constants/status-tag.ts
+++ b/src/constants/status-tag.ts
@@ -20,7 +20,8 @@ export type StatusDomain =
   | 'workReport'
   | 'performanceSheet'
   | 'personalItem'
-  | 'overtimeApplication';
+  | 'overtimeApplication'
+  | 'feedback';
 
 const statusTagTypeRegistry: Record<StatusDomain, Record<string, StatusTagType>> = {
   // 项目-执行
@@ -108,6 +109,13 @@ const statusTagTypeRegistry: Record<StatusDomain, Record<string, StatusTagType>>
     pending: 'warning',
     approved: 'success',
     rejected: 'danger'
+  },
+  // 意见反馈
+  feedback: {
+    '1': 'warning', // 待处理
+    '2': 'primary', // 处理中
+    '3': 'success', // 已处理
+    '4': 'info' // 已忽略
   }
 };
 
@@ -122,3 +130,10 @@ export function getStatusTagType(domain: StatusDomain, statusCode: string | null
 export function getPersonalItemStatusTagType(statusCode: string | null | undefined) {
   return getStatusTagType('personalItem', statusCode);
 }
+
+export function getFeedbackStatusTagType(statusCode: string | number | null | undefined) {
+  return getStatusTagType(
+    'feedback',
+    statusCode === null || statusCode === undefined ? statusCode : String(statusCode)
+  );
+}
diff --git a/src/locales/langs/en-us.ts b/src/locales/langs/en-us.ts
index 6281a5a..f1431bd 100644
--- a/src/locales/langs/en-us.ts
+++ b/src/locales/langs/en-us.ts
@@ -177,6 +177,7 @@ const local: App.I18n.Schema = {
     'personal-center_my-application': 'My Application',
     'personal-center_overtime-application': 'Overtime Application',
     'personal-center_pending-approval': 'Pending Approval',
+    feedback: 'Feedback',
     infra: 'Infra',
     'infra_state-machine': 'State Machine',
     'infra_log-management': 'Log Management',
diff --git a/src/locales/langs/zh-cn.ts b/src/locales/langs/zh-cn.ts
index e7daaca..e887148 100644
--- a/src/locales/langs/zh-cn.ts
+++ b/src/locales/langs/zh-cn.ts
@@ -177,6 +177,7 @@ const local: App.I18n.Schema = {
     'personal-center_my-application': '我的申请',
     'personal-center_overtime-application': '加班申请',
     'personal-center_pending-approval': '待我审批',
+    feedback: '意见反馈',
     infra: '基础设施',
     'infra_state-machine': '状态机管理',
     'infra_log-management': '日志管理',
diff --git a/src/router/elegant/imports.ts b/src/router/elegant/imports.ts
index 515b121..e20589a 100644
--- a/src/router/elegant/imports.ts
+++ b/src/router/elegant/imports.ts
@@ -20,6 +20,7 @@ export const views: Record<LastLevelRouteKey, RouteComponent | (() => Promise<Ro
   500: () => import("@/views/_builtin/500/index.vue"),
   "iframe-page": () => import("@/views/_builtin/iframe-page/[url].vue"),
   login: () => import("@/views/_builtin/login/index.vue"),
+  feedback: () => import("@/views/feedback/index.vue"),
   "infra_log-management_api-access-log": () => import("@/views/infra/log-management/api-access-log/index.vue"),
   "infra_log-management_api-error-log": () => import("@/views/infra/log-management/api-error-log/index.vue"),
   "infra_log-management": () => import("@/views/infra/log-management/index.vue"),
diff --git a/src/router/elegant/routes.ts b/src/router/elegant/routes.ts
index 0019f29..6b0e30f 100644
--- a/src/router/elegant/routes.ts
+++ b/src/router/elegant/routes.ts
@@ -39,6 +39,19 @@ export const generatedRoutes: GeneratedRoute[] = [
       hideInMenu: true
     }
   },
+  {
+    name: 'feedback',
+    path: '/feedback',
+    component: 'layout.base$view.feedback',
+    meta: {
+      title: 'feedback',
+      i18nKey: 'route.feedback',
+      icon: 'mdi:message-alert-outline',
+      order: 10,
+      keepAlive: true,
+      constant: true
+    }
+  },
   {
     name: 'iframe-page',
     path: '/iframe-page/:url',
diff --git a/src/router/elegant/transform.ts b/src/router/elegant/transform.ts
index 44b7314..7860a63 100644
--- a/src/router/elegant/transform.ts
+++ b/src/router/elegant/transform.ts
@@ -170,6 +170,7 @@ const routeMap: RouteMap = {
   "403": "/403",
   "404": "/404",
   "500": "/500",
+  "feedback": "/feedback",
   "iframe-page": "/iframe-page/:url",
   "infra": "/infra",
   "infra_log-management": "/infra/log-management",
diff --git a/src/service/api/feedback-normalize.ts b/src/service/api/feedback-normalize.ts
new file mode 100644
index 0000000..53a58b3
--- /dev/null
+++ b/src/service/api/feedback-normalize.ts
@@ -0,0 +1,34 @@
+/** 后端统计原始返回（type/status 可能为 number 或 string，count 为整数） */
+export type FeedbackStatResponse = {
+  total: number;
+  typeCounts?: Array<{ type: string | number; count: number }> | null;
+  statusCounts?: Array<{ status: string | number; count: number }> | null;
+};
+
+/** 后端统计原始返回 → 业务层（type/status 一律 String 化为 Record 键，count 缺省兜底 0；data 为空全兜底 0） */
+export function normalizeFeedbackStat(data: FeedbackStatResponse | null | undefined): Api.Feedback.FeedbackStat {
+  const typeCounts: Record<string, number> = {};
+  (data?.typeCounts ?? []).forEach(item => {
+    typeCounts[String(item.type)] = item.count ?? 0;
+  });
+
+  const statusCounts: Record<string, number> = {};
+  (data?.statusCounts ?? []).forEach(item => {
+    statusCounts[String(item.status)] = item.count ?? 0;
+  });
+
+  const total = data?.total ?? 0;
+
+  // 契约约定 total == sum(typeCounts) == sum(statusCounts)；dev 下做一致性自检，便于尽早发现后端统计口径错位
+  if (import.meta.env.DEV) {
+    const typeSum = Object.values(typeCounts).reduce((sum, count) => sum + count, 0);
+    const statusSum = Object.values(statusCounts).reduce((sum, count) => sum + count, 0);
+    if (total !== typeSum || total !== statusSum) {
+      console.warn(
+        `[feedback-stat] total=${total} 与分类合计=${typeSum}、状态合计=${statusSum} 不一致，后端统计口径可能有误`
+      );
+    }
+  }
+
+  return { total, typeCounts, statusCounts };
+}
diff --git a/src/service/api/feedback.ts b/src/service/api/feedback.ts
new file mode 100644
index 0000000..8ef171e
--- /dev/null
+++ b/src/service/api/feedback.ts
@@ -0,0 +1,185 @@
+import { SYSTEM_SERVICE_PREFIX } from '@/constants/service';
+import { request } from '../request';
+import { type ServiceRequestResult, mapServiceResult, normalizeStringId, safeJsonRequestConfig } from './shared';
+import { type FeedbackStatResponse, normalizeFeedbackStat } from './feedback-normalize';
+
+const FEEDBACK_PREFIX = `${SYSTEM_SERVICE_PREFIX}/feedback`;
+
+type FeedbackResponse = Omit<Api.Feedback.FeedbackItem, 'id' | 'creator' | 'attachments' | 'contentPreview'> & {
+  id: string | number;
+  creator: string | number;
+  /** 后端原始：附件的 JSON 数组字符串（前端约定存完整附件对象，兼容历史纯 URL 数组） */
+  attachmentUrls?: string | null;
+};
+
+type FeedbackPageResponse = {
+  total: number;
+  list: FeedbackResponse[];
+};
+
+/** 从代理 URL 末段拆出文件名（兜底历史纯 URL 附件的展示名） */
+function deriveAttachmentName(url: string): string {
+  try {
+    const path = decodeURI(url.split('?')[0]);
+    const idx = path.lastIndexOf('/');
+    return idx >= 0 ? path.slice(idx + 1) : path;
+  } catch {
+    return url;
+  }
+}
+
+/**
+ * 单个附件归一化为业务层 AttachmentItem（ID 铁律：fileId/configId 一律 String）。
+ * - 对象形态（新版存储）：按字段对齐；
+ * - 字符串形态（历史仅存 URL）：补出 url + 派生 name，fileId 缺省空串（不可下载/清理，仅展示）。
+ */
+function normalizeAttachment(raw: unknown): Api.Project.AttachmentItem | null {
+  if (typeof raw === 'string') {
+    return { fileId: '', url: raw, name: deriveAttachmentName(raw) };
+  }
+  if (raw && typeof raw === 'object') {
+    const item = raw as Record<string, unknown>;
+    const url = typeof item.url === 'string' ? item.url : '';
+    return {
+      fileId: item.fileId === null || item.fileId === undefined ? '' : String(item.fileId),
+      url,
+      name: typeof item.name === 'string' && item.name ? item.name : deriveAttachmentName(url),
+      size: typeof item.size === 'number' ? item.size : undefined,
+      contentType: typeof item.contentType === 'string' ? item.contentType : undefined,
+      configId: item.configId === null || item.configId === undefined ? undefined : String(item.configId),
+      path: typeof item.path === 'string' ? item.path : undefined
+    };
+  }
+  return null;
+}
+
+/** 把后端 attachmentUrls(JSON 字符串) 安全解析成附件对象数组；空 / 异常兜底为 [] */
+function parseAttachments(raw?: string | null): Api.Project.AttachmentItem[] {
+  if (!raw) {
+    return [];
+  }
+  try {
+    const parsed = JSON.parse(raw);
+    if (!Array.isArray(parsed)) {
+      return [];
+    }
+    return parsed.map(normalizeAttachment).filter((item): item is Api.Project.AttachmentItem => item !== null);
+  } catch {
+    return [];
+  }
+}
+
+/** 列表「内容」列去富文本标签，取纯文本预览（content 为 HTML，预算一次免每次渲染重扫） */
+function stripHtml(html: string | null | undefined): string {
+  if (!html) {
+    return '';
+  }
+  return html
+    .replace(/<[^>]+>/g, '')
+    .replace(/&nbsp;/g, ' ')
+    .replace(/\s+/g, ' ')
+    .trim();
+}
+
+/** 后端记录 → 业务层口径（ID 铁律 String 兜底 + 附件 parse + 内容纯文本预览预算） */
+function normalizeFeedback(data: FeedbackResponse): Api.Feedback.FeedbackItem {
+  const { attachmentUrls, ...rest } = data;
+  return {
+    ...rest,
+    id: normalizeStringId(data.id),
+    creator: normalizeStringId(data.creator),
+    attachments: parseAttachments(attachmentUrls),
+    contentPreview: stripHtml(data.content)
+  };
+}
+
+/** 附件对象数组 → attachmentUrls JSON 字符串（无附件传空串） */
+function serializeAttachments(attachments: Api.Project.AttachmentItem[]): string {
+  return attachments.length ? JSON.stringify(attachments) : '';
+}
+
+/** 分页（全量，不按提交人过滤；默认 createTime 倒序由后端保证） */
+export async function fetchGetFeedbackPage(params: Api.Feedback.FeedbackSearchParams) {
+  const result = await request<FeedbackPageResponse>({
+    ...safeJsonRequestConfig,
+    url: `${FEEDBACK_PREFIX}/page`,
+    method: 'get',
+    params
+  });
+
+  return mapServiceResult(result as ServiceRequestResult<FeedbackPageResponse>, data => ({
+    total: data.total,
+    list: data.list.map(normalizeFeedback)
+  }));
+}
+
+/** 统计聚合（左侧分面面板；全量口径，无业务筛选入参） */
+export async function fetchGetFeedbackStat() {
+  const result = await request<FeedbackStatResponse>({
+    ...safeJsonRequestConfig,
+    url: `${FEEDBACK_PREFIX}/stat`,
+    method: 'get'
+  });
+
+  return mapServiceResult(result as ServiceRequestResult<FeedbackStatResponse>, normalizeFeedbackStat);
+}
+
+/** 详情 */
+export async function fetchGetFeedback(id: string) {
+  const result = await request<FeedbackResponse>({
+    ...safeJsonRequestConfig,
+    url: `${FEEDBACK_PREFIX}/get`,
+    method: 'get',
+    params: { id }
+  });
+
+  return mapServiceResult(result as ServiceRequestResult<FeedbackResponse>, normalizeFeedback);
+}
+
+/** 提交反馈（attachments 对象数组在此 stringify 成 attachmentUrls；无附件传空串；返回新建 id，ID 铁律 String 化） */
+export async function fetchCreateFeedback(params: Api.Feedback.FeedbackSubmitParams) {
+  const { attachments, ...rest } = params;
+  const result = await request<string | number>({
+    ...safeJsonRequestConfig,
+    url: `${FEEDBACK_PREFIX}/create`,
+    method: 'post',
+    data: {
+      ...rest,
+      attachmentUrls: serializeAttachments(attachments)
+    }
+  });
+
+  return mapServiceResult(result as ServiceRequestResult<string | number>, normalizeStringId);
+}
+
+/** 更新反馈（编辑态；attachments 对象数组在此 stringify 成 attachmentUrls；无附件传空串） */
+export function fetchUpdateFeedback(params: Api.Feedback.FeedbackUpdateParams) {
+  const { attachments, ...rest } = params;
+  return request<boolean>({
+    ...safeJsonRequestConfig,
+    url: `${FEEDBACK_PREFIX}/update`,
+    method: 'put',
+    data: {
+      ...rest,
+      attachmentUrls: serializeAttachments(attachments)
+    }
+  });
+}
+
+/** 修改处理状态（仅超管；状态可任意改，不校验流转） */
+export function fetchUpdateFeedbackStatus(id: string, status: number) {
+  return request<boolean>({
+    url: `${FEEDBACK_PREFIX}/${id}/status`,
+    method: 'put',
+    data: { status }
+  });
+}
+
+/** 删除反馈（软删除；后端按归属二次校验） */
+export function fetchDeleteFeedback(id: string) {
+  return request<boolean>({
+    url: `${FEEDBACK_PREFIX}/delete`,
+    method: 'delete',
+    params: { id }
+  });
+}
diff --git a/src/service/api/index.ts b/src/service/api/index.ts
index 1ef3bee..c861f67 100644
--- a/src/service/api/index.ts
+++ b/src/service/api/index.ts
@@ -1,5 +1,6 @@
 export * from './auth';
 export * from './dict';
+export * from './feedback';
 export * from './file';
 export * from './infra';
 export * from './notice';
diff --git a/src/typings/api/feedback.d.ts b/src/typings/api/feedback.d.ts
new file mode 100644
index 0000000..254e4dc
--- /dev/null
+++ b/src/typings/api/feedback.d.ts
@@ -0,0 +1,82 @@
+declare namespace Api {
+  /**
+   * namespace Feedback
+   *
+   * backend api module: "feedback"（用户意见反馈）
+   */
+  namespace Feedback {
+    /** 反馈分页查询参数（GET query；type/status 传字符串即可，后端按 Integer 解析） */
+    interface FeedbackSearchParams {
+      pageNo: number;
+      pageSize: number;
+      /** 反馈分类，字典 feedback_type */
+      type?: string | number | null;
+      /** 处理状态，字典 feedback_status */
+      status?: string | number | null;
+      /** 标题关键词，模糊匹配 */
+      title?: string;
+    }
+
+    /**
+     * 反馈记录。
+     * - id/creator 在 API 适配层已统一为 string；
+     * - content 为富文本 HTML 字符串（详细描述支持图文）；
+     * - attachments 由后端 attachmentUrls(JSON 字符串) 解析为完整附件对象数组，与任务附件同构。
+     */
+    interface FeedbackItem {
+      id: string;
+      /** 反馈分类，字典 feedback_type */
+      type: number;
+      title: string;
+      /** 详细描述，富文本 HTML */
+      content: string;
+      /** 内容纯文本预览（API 适配层预算，列表列直接取，免每次渲染重跑去标签正则） */
+      contentPreview: string;
+      /** 附件对象列表（含 fileId/url/name 等，支持下载与会话级清理） */
+      attachments: Api.Project.AttachmentItem[];
+      /** 联系方式（选填） */
+      contact?: string;
+      /** 处理状态，字典 feedback_status */
+      status: number;
+      /** 提交人用户 id（字符串） */
+      creator: string;
+      /** 提交人姓名（后端回填，缺失时前端回退展示 creator） */
+      creatorName?: string;
+      createTime: string;
+    }
+
+    /** 提交反馈参数（页面层传 attachments 对象数组，api 层 stringify 成 attachmentUrls） */
+    interface FeedbackSubmitParams {
+      type: number;
+      title: string;
+      content: string;
+      attachments: Api.Project.AttachmentItem[];
+      contact?: string;
+    }
+
+    /** 更新反馈参数（编辑态；后端更新接口待提供，见根目录后端诉求文档） */
+    interface FeedbackUpdateParams extends FeedbackSubmitParams {
+      id: string;
+    }
+
+    /** 分页返回（后端 { list, total } 形态） */
+    interface FeedbackListResult {
+      total: number;
+      list: FeedbackItem[];
+    }
+
+    /**
+     * 反馈统计聚合（左侧分面面板用；全量口径，不随筛选变化）。
+     * typeCounts / statusCounts 已在 API 适配层归一化为 Record<码值字符串, 数量>，
+     * 由后端覆盖各自字典的全部码值（无数据为 0）。
+     */
+    interface FeedbackStat {
+      /** 全部反馈总数 */
+      total: number;
+      /** 各分类计数：key=分类码值字符串（feedback_type） */
+      typeCounts: Record<string, number>;
+      /** 各状态计数：key=状态码值字符串（feedback_status） */
+      statusCounts: Record<string, number>;
+    }
+  }
+}
diff --git a/src/typings/api/project.d.ts b/src/typings/api/project.d.ts
index 2af2ab0..08f7aad 100644
--- a/src/typings/api/project.d.ts
+++ b/src/typings/api/project.d.ts
@@ -170,6 +170,10 @@ declare namespace Api {
       name: string;
       size?: number;
       contentType?: string;
+      /** 对象存储配置编号（上传返回），与 path 一起拼永久代理 URL */
+      configId?: string;
+      /** 文件相对路径（上传返回），与 configId 一起拼永久代理 URL */
+      path?: string;
     }
 
     /** 任务详情 / 分页响应里嵌入的活跃协办人引用（按加入时间正序） */
diff --git a/src/typings/components.d.ts b/src/typings/components.d.ts
index 401aba4..b902ed1 100644
--- a/src/typings/components.d.ts
+++ b/src/typings/components.d.ts
@@ -130,6 +130,7 @@ declare module 'vue' {
     IconMdiFolderOpen: typeof import('~icons/mdi/folder-open')['default']
     IconMdiFolderOutline: typeof import('~icons/mdi/folder-outline')['default']
     IconMdiFolderPlusOutline: typeof import('~icons/mdi/folder-plus-outline')['default']
+    IconMdiInboxMultipleOutline: typeof import('~icons/mdi/inbox-multiple-outline')['default']
     IconMdiInformationOutline: typeof import('~icons/mdi/information-outline')['default']
     IconMdiKeyboardEsc: typeof import('~icons/mdi/keyboard-esc')['default']
     IconMdiKeyboardReturn: typeof import('~icons/mdi/keyboard-return')['default']
@@ -137,6 +138,7 @@ declare module 'vue' {
     IconMdiPencilOutline: typeof import('~icons/mdi/pencil-outline')['default']
     IconMdiPlus: typeof import('~icons/mdi/plus')['default']
     IconMdiRefresh: typeof import('~icons/mdi/refresh')['default']
+    IconMdiTagOutline: typeof import('~icons/mdi/tag-outline')['default']
     IconMdiUpload: typeof import('~icons/mdi/upload')['default']
     IconUilSearch: typeof import('~icons/uil/search')['default']
     LangSwitch: typeof import('./../components/common/lang-switch.vue')['default']
diff --git a/src/typings/elegant-router.d.ts b/src/typings/elegant-router.d.ts
index 4692d42..82b4af2 100644
--- a/src/typings/elegant-router.d.ts
+++ b/src/typings/elegant-router.d.ts
@@ -24,6 +24,7 @@ declare module "@elegant-router/types" {
     "403": "/403";
     "404": "/404";
     "500": "/500";
+    "feedback": "/feedback";
     "iframe-page": "/iframe-page/:url";
     "infra": "/infra";
     "infra_log-management": "/infra/log-management";
@@ -111,6 +112,7 @@ declare module "@elegant-router/types" {
     | "403"
     | "404"
     | "500"
+    | "feedback"
     | "iframe-page"
     | "infra"
     | "login"
@@ -143,6 +145,7 @@ declare module "@elegant-router/types" {
     | "500"
     | "iframe-page"
     | "login"
+    | "feedback"
     | "infra_log-management_api-access-log"
     | "infra_log-management_api-error-log"
     | "infra_log-management"
diff --git a/src/views/feedback/index.vue b/src/views/feedback/index.vue
new file mode 100644
index 0000000..3f15c4a
--- /dev/null
+++ b/src/views/feedback/index.vue
@@ -0,0 +1,328 @@
+<script setup lang="tsx">
+import { computed, onMounted, reactive, ref } from 'vue';
+import { ElMessageBox } from 'element-plus';
+import { FEEDBACK_STATUS_DICT_CODE, FEEDBACK_TYPE_DICT_CODE } from '@/constants/dict';
+import { getFeedbackStatusTagType } from '@/constants/status-tag';
+import { fetchDeleteFeedback, fetchGetFeedbackPage, fetchGetFeedbackStat } from '@/service/api';
+import { useAuthStore } from '@/store/modules/auth';
+import { useUIPaginatedTable } from '@/hooks/common/table';
+import DictTag from '@/components/custom/dict-tag.vue';
+import BusinessTableActionCell, { type BusinessTableAction } from '@/components/custom/business-table-action-cell';
+import FeedbackFacet from './modules/feedback-facet.vue';
+import FeedbackSearch from './modules/feedback-search.vue';
+import FeedbackOperateDialog from './modules/feedback-operate-dialog.vue';
+import FeedbackDetailDialog from './modules/feedback-detail-dialog.vue';
+import FeedbackStatusDialog from './modules/feedback-status-dialog.vue';
+import IconMdiDeleteOutline from '~icons/mdi/delete-outline';
+import IconMdiEyeOutline from '~icons/mdi/eye-outline';
+import IconMdiProgressCheck from '~icons/mdi/progress-check';
+import IconMdiPencilOutline from '~icons/mdi/pencil-outline';
+
+defineOptions({ name: 'Feedback' });
+
+const authStore = useAuthStore();
+
+// 动态路由模式下后端不返回 R_SUPER，超管按固定登录名 admin 识别（写操作放开依据）
+const isSuper = computed(() => authStore.userInfo.userName === 'admin');
+
+// 后端已移除反馈相关权限码：提交对所有登录用户开放；写操作纯前端按「归属 + 超管」控制
+/** 是否本人提交 */
+function isOwn(row: Api.Feedback.FeedbackItem) {
+  return authStore.userInfo.userId === row.creator;
+}
+
+/** 修改状态：仅超管 */
+const canUpdateStatus = computed(() => isSuper.value);
+
+/** 删除按钮逐行显隐：自己提交的，或超管 */
+function canDeleteRow(row: Api.Feedback.FeedbackItem) {
+  return isOwn(row) || isSuper.value;
+}
+
+/** 编辑按钮逐行显隐：自己提交的，或超管 */
+function canEditRow(row: Api.Feedback.FeedbackItem) {
+  return isOwn(row) || isSuper.value;
+}
+
+function getInitSearchParams(): Api.Feedback.FeedbackSearchParams {
+  return { pageNo: 1, pageSize: 20, type: undefined, status: undefined, title: undefined };
+}
+
+function transformPageResult(
+  response: Awaited<ReturnType<typeof fetchGetFeedbackPage>>,
+  pageNo: number,
+  pageSize: number
+) {
+  if (!response.error) {
+    return { data: response.data.list, pageNum: pageNo, pageSize, total: response.data.total };
+  }
+  return { data: [], pageNum: pageNo, pageSize, total: 0 };
+}
+
+const searchParams = reactive(getInitSearchParams());
+
+// 弹层 / 抽屉开关与上下文
+const operateVisible = ref(false);
+const operateMode = ref<'create' | 'edit'>('create');
+const operateRow = ref<Api.Feedback.FeedbackItem | null>(null);
+const detailVisible = ref(false);
+const detailId = ref<string | null>(null);
+const statusVisible = ref(false);
+const statusId = ref<string | null>(null);
+const statusCurrent = ref<number | null>(null);
+
+function openCreate() {
+  operateMode.value = 'create';
+  operateRow.value = null;
+  operateVisible.value = true;
+}
+
+function openEdit(row: Api.Feedback.FeedbackItem) {
+  operateMode.value = 'edit';
+  operateRow.value = row;
+  operateVisible.value = true;
+}
+
+function openDetail(row: Api.Feedback.FeedbackItem) {
+  detailId.value = row.id;
+  detailVisible.value = true;
+}
+
+function openStatus(row: Api.Feedback.FeedbackItem) {
+  statusId.value = row.id;
+  statusCurrent.value = row.status;
+  statusVisible.value = true;
+}
+
+const { columns, data, loading, getData, getDataByPage, mobilePagination } = useUIPaginatedTable({
+  paginationProps: {
+    currentPage: searchParams.pageNo,
+    pageSize: searchParams.pageSize
+  },
+  api: () => fetchGetFeedbackPage(searchParams),
+  transform: response => transformPageResult(response, searchParams.pageNo, searchParams.pageSize),
+  onPaginationParamsChange: params => {
+    searchParams.pageNo = params.currentPage ?? 1;
+    searchParams.pageSize = params.pageSize ?? 20;
+  },
+  columns: () => [
+    { prop: 'index', type: 'index', label: '序号', width: 64, align: 'center' },
+    { prop: 'title', label: '标题', minWidth: 180, showOverflowTooltip: true },
+    {
+      prop: 'content',
+      label: '内容',
+      minWidth: 260,
+      showOverflowTooltip: true,
+      formatter: row => <span>{row.contentPreview}</span>
+    },
+    {
+      prop: 'type',
+      label: '分类',
+      width: 110,
+      align: 'center',
+      formatter: row => <DictTag dictCode={FEEDBACK_TYPE_DICT_CODE} value={row.type} />
+    },
+    {
+      prop: 'status',
+      label: '状态',
+      width: 110,
+      align: 'center',
+      formatter: row => (
+        <DictTag dictCode={FEEDBACK_STATUS_DICT_CODE} value={row.status} type={getFeedbackStatusTagType(row.status)} />
+      )
+    },
+    {
+      prop: 'creatorName',
+      label: '提交人',
+      width: 140,
+      formatter: row => <span>{row.creatorName || row.creator}</span>
+    },
+    { prop: 'createTime', label: '提交时间', width: 180 },
+    {
+      prop: 'operate',
+      label: '操作',
+      width: 140,
+      align: 'center',
+      fixed: 'right',
+      formatter: row => <BusinessTableActionCell variant="icon" actions={getRowActions(row)} />
+    }
+  ]
+});
+
+// 左侧分面统计（全量口径，不随筛选变化；仅在进入页面与写操作后刷新）
+const facetStat = ref<Api.Feedback.FeedbackStat>({ total: 0, typeCounts: {}, statusCounts: {} });
+const facetLoading = ref(false);
+
+async function loadFacet() {
+  facetLoading.value = true;
+  try {
+    const { data: stat, error } = await fetchGetFeedbackStat();
+    if (!error && stat) {
+      facetStat.value = stat;
+    }
+  } finally {
+    // 统计接口异常（含 normalize 解引用空数据抛错）也要复位，避免分面面板 v-loading 永久转圈
+    facetLoading.value = false;
+  }
+}
+
+async function handleDelete(row: Api.Feedback.FeedbackItem) {
+  const confirmed = await ElMessageBox.confirm('确认删除该意见反馈？', '提示', { type: 'warning' })
+    .then(() => true)
+    .catch(() => false);
+  if (!confirmed) {
+    return;
+  }
+  const { error } = await fetchDeleteFeedback(row.id);
+  if (error) {
+    return;
+  }
+  window.$message?.success('删除成功');
+  await Promise.all([getData(), loadFacet()]);
+}
+
+function getRowActions(row: Api.Feedback.FeedbackItem): BusinessTableAction[] {
+  const actions: BusinessTableAction[] = [
+    { key: 'detail', label: '查看详情', buttonType: 'primary', icon: IconMdiEyeOutline, onClick: () => openDetail(row) }
+  ];
+  if (canEditRow(row)) {
+    actions.push({
+      key: 'edit',
+      label: '编辑',
+      buttonType: 'primary',
+      icon: IconMdiPencilOutline,
+      onClick: () => openEdit(row)
+    });
+  }
+  if (canUpdateStatus.value) {
+    actions.push({
+      key: 'status',
+      label: '处理',
+      buttonType: 'warning',
+      icon: IconMdiProgressCheck,
+      onClick: () => openStatus(row)
+    });
+  }
+  if (canDeleteRow(row)) {
+    actions.push({
+      key: 'delete',
+      label: '删除',
+      buttonType: 'danger',
+      icon: IconMdiDeleteOutline,
+      onClick: () => handleDelete(row)
+    });
+  }
+  return actions;
+}
+
+function handleSearch() {
+  searchParams.pageNo = 1;
+  getDataByPage(1);
+}
+
+// 搜索区「重置」只清搜索区自有字段（标题）；左侧分面选中的 type/status 由分面单独控制，不在此连带清除
+function resetSearchParams() {
+  searchParams.title = undefined;
+  searchParams.pageNo = 1;
+  getDataByPage(1);
+}
+
+function handleSubmitted() {
+  // 新增回到首页看最新；编辑只刷新当前页，避免跳页
+  if (operateMode.value === 'edit') {
+    getData();
+  } else {
+    getDataByPage(1);
+  }
+  loadFacet();
+}
+
+function handleStatusUpdated() {
+  getData();
+  loadFacet();
+}
+
+// 左侧分面点击：单选切换 toggle 由面板内部处理，这里只接收最终值并刷新列表
+function handleSelectType(value?: string | number) {
+  searchParams.type = value ?? undefined;
+  handleSearch();
+}
+
+function handleSelectStatus(value?: string | number) {
+  searchParams.status = value ?? undefined;
+  handleSearch();
+}
+
+function handleSelectAll() {
+  searchParams.type = undefined;
+  searchParams.status = undefined;
+  handleSearch();
+}
+
+onMounted(loadFacet);
+</script>
+
+<template>
+  <div class="h-full flex gap-16px overflow-hidden">
+    <FeedbackFacet
+      class="w-200px shrink-0"
+      :total="facetStat.total"
+      :type-counts="facetStat.typeCounts"
+      :status-counts="facetStat.statusCounts"
+      :selected-type="searchParams.type"
+      :selected-status="searchParams.status"
+      :loading="facetLoading"
+      @select-type="handleSelectType"
+      @select-status="handleSelectStatus"
+      @select-all="handleSelectAll"
+    />
+
+    <div class="flex-col-stretch flex-1-hidden gap-16px">
+      <FeedbackSearch v-model:model="searchParams" @reset="resetSearchParams" @search="handleSearch" />
+
+      <ElCard class="flex-1-hidden card-wrapper" body-class="business-table-card-body">
+        <template #header>
+          <div class="flex items-center justify-between gap-12px">
+            <div class="flex items-center gap-10px">
+              <p>意见反馈</p>
+              <ElTag effect="plain">{{ mobilePagination.total || data.length }}</ElTag>
+            </div>
+            <ElButton plain type="primary" @click="openCreate">提交反馈</ElButton>
+          </div>
+        </template>
+
+        <div class="flex-1">
+          <ElTable v-loading="loading" height="100%" border row-key="id" :data="data">
+            <ElTableColumn v-for="col in columns" :key="String(col.prop)" v-bind="col" />
+          </ElTable>
+        </div>
+
+        <div class="mt-20px flex justify-end">
+          <ElPagination
+            v-if="mobilePagination.total"
+            layout="total,prev,pager,next,sizes"
+            v-bind="mobilePagination"
+            @current-change="mobilePagination['current-change']"
+            @size-change="mobilePagination['size-change']"
+          />
+        </div>
+      </ElCard>
+    </div>
+
+    <FeedbackOperateDialog
+      v-model:visible="operateVisible"
+      :mode="operateMode"
+      :row-data="operateRow"
+      @submitted="handleSubmitted"
+    />
+    <FeedbackDetailDialog :id="detailId" v-model:visible="detailVisible" />
+    <FeedbackStatusDialog
+      :id="statusId"
+      v-model:visible="statusVisible"
+      :current-status="statusCurrent"
+      @submitted="handleStatusUpdated"
+    />
+  </div>
+</template>
+
+<style scoped></style>
diff --git a/src/views/feedback/modules/feedback-detail-dialog.vue b/src/views/feedback/modules/feedback-detail-dialog.vue
new file mode 100644
index 0000000..c2e9ae3
--- /dev/null
+++ b/src/views/feedback/modules/feedback-detail-dialog.vue
@@ -0,0 +1,115 @@
+<script setup lang="ts">
+import { ref, watch } from 'vue';
+import { FEEDBACK_STATUS_DICT_CODE, FEEDBACK_TYPE_DICT_CODE } from '@/constants/dict';
+import { getFeedbackStatusTagType } from '@/constants/status-tag';
+import { fetchGetFeedback } from '@/service/api';
+import BusinessAttachmentUploader from '@/components/custom/business-attachment-uploader.vue';
+import BusinessFormDialog from '@/components/custom/business-form-dialog.vue';
+import BusinessFormSection from '@/components/custom/business-form-section.vue';
+import BusinessRichTextEditor from '@/components/custom/business-rich-text-editor.vue';
+import DictTag from '@/components/custom/dict-tag.vue';
+
+defineOptions({ name: 'FeedbackDetailDialog' });
+
+const visible = defineModel<boolean>('visible', { default: false });
+
+interface Props {
+  id?: string | null;
+}
+const props = defineProps<Props>();
+
+const loading = ref(false);
+const detail = ref<Api.Feedback.FeedbackItem | null>(null);
+
+async function loadDetail() {
+  if (!props.id) {
+    return;
+  }
+  loading.value = true;
+  const { error, data } = await fetchGetFeedback(props.id);
+  loading.value = false;
+  if (!error) {
+    detail.value = data;
+  }
+}
+
+watch(visible, value => {
+  if (value) {
+    detail.value = null;
+    loadDetail();
+  }
+});
+</script>
+
+<template>
+  <BusinessFormDialog
+    v-model="visible"
+    title="反馈详情"
+    width="980px"
+    max-body-height="76vh"
+    :loading="loading"
+    :show-footer="false"
+  >
+    <div v-if="detail" class="feedback-detail__grid">
+      <div class="feedback-detail__col-left">
+        <BusinessFormSection title="反馈信息">
+          <ElDescriptions :column="1" border>
+            <ElDescriptionsItem label="分类">
+              <DictTag :dict-code="FEEDBACK_TYPE_DICT_CODE" :value="detail.type" />
+            </ElDescriptionsItem>
+            <ElDescriptionsItem label="状态">
+              <DictTag
+                :dict-code="FEEDBACK_STATUS_DICT_CODE"
+                :value="detail.status"
+                :type="getFeedbackStatusTagType(detail.status)"
+              />
+            </ElDescriptionsItem>
+            <ElDescriptionsItem label="标题">{{ detail.title }}</ElDescriptionsItem>
+            <ElDescriptionsItem label="联系方式">{{ detail.contact || '--' }}</ElDescriptionsItem>
+            <ElDescriptionsItem label="提交人">{{ detail.creatorName || detail.creator }}</ElDescriptionsItem>
+            <ElDescriptionsItem label="提交时间">{{ detail.createTime }}</ElDescriptionsItem>
+          </ElDescriptions>
+        </BusinessFormSection>
+
+        <BusinessFormSection title="附件">
+          <BusinessAttachmentUploader :model-value="detail.attachments" disabled directory="feedback" />
+        </BusinessFormSection>
+      </div>
+
+      <div class="feedback-detail__col-right">
+        <BusinessFormSection title="详细描述">
+          <BusinessRichTextEditor
+            :model-value="detail.content"
+            disabled
+            :height="380"
+            upload-directory="feedback"
+            placeholder="--"
+          />
+        </BusinessFormSection>
+      </div>
+    </div>
+  </BusinessFormDialog>
+</template>
+
+<style scoped>
+.feedback-detail__grid {
+  display: grid;
+  grid-template-columns: 320px 1fr;
+  gap: 24px;
+  align-items: start;
+}
+
+.feedback-detail__col-left,
+.feedback-detail__col-right {
+  display: flex;
+  flex-direction: column;
+  gap: 16px;
+  min-width: 0;
+}
+
+@media (width <= 1024px) {
+  .feedback-detail__grid {
+    grid-template-columns: 1fr;
+  }
+}
+</style>
diff --git a/src/views/feedback/modules/feedback-facet.vue b/src/views/feedback/modules/feedback-facet.vue
new file mode 100644
index 0000000..35b94a4
--- /dev/null
+++ b/src/views/feedback/modules/feedback-facet.vue
@@ -0,0 +1,303 @@
+<script setup lang="ts">
+import { type Component, computed } from 'vue';
+import { FEEDBACK_STATUS_DICT_CODE, FEEDBACK_TYPE_DICT_CODE } from '@/constants/dict';
+import { getFeedbackStatusTagType } from '@/constants/status-tag';
+import { useDict } from '@/hooks/business/dict';
+import IconBugOutline from '~icons/mdi/bug-outline';
+import IconEmoticonSadOutline from '~icons/mdi/emoticon-sad-outline';
+import IconLightbulbOnOutline from '~icons/mdi/lightbulb-on-outline';
+import IconTagOutline from '~icons/mdi/tag-outline';
+
+defineOptions({ name: 'FeedbackFacet' });
+
+interface Props {
+  /** 全部反馈总数 */
+  total: number;
+  /** 各分类计数：key=分类码值字符串 */
+  typeCounts: Record<string, number>;
+  /** 各状态计数：key=状态码值字符串 */
+  statusCounts: Record<string, number>;
+  /** 当前选中的分类码值（来自列表搜索参数） */
+  selectedType?: string | number | null;
+  /** 当前选中的状态码值 */
+  selectedStatus?: string | number | null;
+  /** 统计加载态 */
+  loading?: boolean;
+}
+
+const props = withDefaults(defineProps<Props>(), {
+  selectedType: undefined,
+  selectedStatus: undefined,
+  loading: false
+});
+
+const emit = defineEmits<{
+  /** 切换分类筛选（已处理单选 toggle，传最终值或 undefined） */
+  selectType: [value: string | number | undefined];
+  /** 切换状态筛选 */
+  selectStatus: [value: string | number | undefined];
+  /** 清空分类 + 状态筛选 */
+  selectAll: [];
+}>();
+
+const { dictData: typeDictData } = useDict(FEEDBACK_TYPE_DICT_CODE);
+const { dictData: statusDictData } = useDict(FEEDBACK_STATUS_DICT_CODE);
+
+// 统计接口按字典全集返回计数，分面也使用全集，避免停用码值的历史数据被隐藏。
+const typeOptions = computed(() => typeDictData.value.map(item => ({ label: item.label, value: item.value })));
+const statusOptions = computed(() => statusDictData.value.map(item => ({ label: item.label, value: item.value })));
+
+// ElTag type → 主题色变量，用于状态色点（颜色语义来源仍是 status-tag.ts）
+// 注意：本主题把 --el-color-info 设成了蓝色（settings.ts otherColor.info=#2080f0），
+// 与「处理中」的 primary 蓝撞色；故分面里 info（已忽略/兜底）单独落真实灰，仅作用于左侧圆点，
+// 右侧表格状态标签仍走主题色不受影响。
+const TAG_TYPE_COLOR_VAR: Record<string, string> = {
+  primary: 'var(--el-color-primary)',
+  success: 'var(--el-color-success)',
+  warning: 'var(--el-color-warning)',
+  danger: 'var(--el-color-danger)',
+  info: 'var(--el-text-color-secondary)'
+};
+
+function statusDotColor(value: string | number) {
+  return TAG_TYPE_COLOR_VAR[getFeedbackStatusTagType(value)] ?? TAG_TYPE_COLOR_VAR.info;
+}
+
+// 分类图标按字典码值映射（feedback_type：1 缺陷 / 2 体验问题 / 3 功能建议，口径见 constants/dict.ts）
+const TYPE_ICON_MAP: Record<string, Component> = {
+  '1': IconBugOutline,
+  '2': IconEmoticonSadOutline,
+  '3': IconLightbulbOnOutline
+};
+
+/** 分类前导图标，未匹配码值回退通用标签图标 */
+function typeIcon(value: string | number): Component {
+  return TYPE_ICON_MAP[String(value)] ?? IconTagOutline;
+}
+
+/** 未选任何分类 / 状态时，「全部」高亮 */
+const isAllActive = computed(
+  () =>
+    (props.selectedType === undefined || props.selectedType === null) &&
+    (props.selectedStatus === undefined || props.selectedStatus === null)
+);
+
+/** 选中值与候选项是否同一码值（统一 String 比较，兼容字典 value 的 number/string 形态） */
+function isSame(selected: string | number | null | undefined, value: string | number) {
+  return selected !== undefined && selected !== null && String(selected) === String(value);
+}
+
+function handleType(value: string | number) {
+  emit('selectType', isSame(props.selectedType, value) ? undefined : value);
+}
+
+function handleStatus(value: string | number) {
+  emit('selectStatus', isSame(props.selectedStatus, value) ? undefined : value);
+}
+
+function handleAll() {
+  emit('selectAll');
+}
+</script>
+
+<template>
+  <ElCard class="feedback-facet card-wrapper">
+    <div v-loading="loading" class="feedback-facet__scroll">
+      <button
+        type="button"
+        class="facet-item facet-item--all"
+        :class="{ 'is-active': isAllActive }"
+        :aria-pressed="isAllActive"
+        @click="handleAll"
+      >
+        <span class="facet-item__lead" aria-hidden="true"><icon-mdi-inbox-multiple-outline /></span>
+        <span class="facet-item__label">全部</span>
+        <span class="facet-item__count" :class="{ 'is-zero': total === 0 }">{{ total }}</span>
+      </button>
+
+      <div class="facet-group">
+        <p class="facet-group__title">分类</p>
+        <button
+          v-for="opt in typeOptions"
+          :key="opt.value"
+          type="button"
+          class="facet-item"
+          :class="{ 'is-active': isSame(selectedType, opt.value) }"
+          :aria-pressed="isSame(selectedType, opt.value)"
+          @click="handleType(opt.value)"
+        >
+          <span class="facet-item__lead" aria-hidden="true"><component :is="typeIcon(opt.value)" /></span>
+          <span class="facet-item__label">{{ opt.label }}</span>
+          <span class="facet-item__count" :class="{ 'is-zero': (typeCounts[String(opt.value)] ?? 0) === 0 }">
+            {{ typeCounts[String(opt.value)] ?? 0 }}
+          </span>
+        </button>
+        <p v-if="!typeOptions.length" class="facet-empty">分类字典未加载</p>
+      </div>
+
+      <div class="facet-group">
+        <p class="facet-group__title">状态</p>
+        <button
+          v-for="opt in statusOptions"
+          :key="opt.value"
+          type="button"
+          class="facet-item"
+          :class="{ 'is-active': isSame(selectedStatus, opt.value) }"
+          :aria-pressed="isSame(selectedStatus, opt.value)"
+          @click="handleStatus(opt.value)"
+        >
+          <span class="facet-item__lead" aria-hidden="true">
+            <span class="facet-item__dot" :style="{ backgroundColor: statusDotColor(opt.value) }" />
+          </span>
+          <span class="facet-item__label">{{ opt.label }}</span>
+          <span class="facet-item__count" :class="{ 'is-zero': (statusCounts[String(opt.value)] ?? 0) === 0 }">
+            {{ statusCounts[String(opt.value)] ?? 0 }}
+          </span>
+        </button>
+        <p v-if="!statusOptions.length" class="facet-empty">状态字典未加载</p>
+      </div>
+    </div>
+  </ElCard>
+</template>
+
+<style scoped lang="scss">
+.feedback-facet {
+  display: flex;
+  flex-direction: column;
+  overflow: hidden;
+
+  :deep(.el-card__body) {
+    flex: 1;
+    min-height: 0;
+    padding: 8px;
+  }
+}
+
+.feedback-facet__scroll {
+  height: 100%;
+  overflow-y: auto;
+  padding-right: 2px;
+}
+
+.facet-item--all {
+  margin-bottom: 2px;
+}
+
+.facet-group + .facet-group {
+  margin-top: 2px;
+}
+
+.facet-group__title {
+  margin: 14px 10px 4px;
+  font-size: 12px;
+  font-weight: 600;
+  letter-spacing: 0.04em;
+  color: var(--el-text-color-secondary);
+}
+
+.facet-empty {
+  margin: 4px 10px;
+  font-size: 12px;
+  color: var(--el-text-color-placeholder);
+}
+
+.facet-item {
+  position: relative;
+  display: flex;
+  align-items: center;
+  gap: 8px;
+  width: 100%;
+  padding: 7px 10px;
+  border: none;
+  border-radius: 8px;
+  background: transparent;
+  color: var(--el-text-color-regular);
+  font-size: 13px;
+  line-height: 1.4;
+  text-align: left;
+  cursor: pointer;
+  transition: background-color 0.18s ease-out;
+}
+
+.facet-item:hover {
+  background: var(--el-fill-color-light);
+}
+
+// 键盘聚焦可见环（offset 内缩，避免被圆角裁切）
+.facet-item:focus-visible {
+  outline: 2px solid var(--el-color-primary);
+  outline-offset: -2px;
+}
+
+.facet-item.is-active {
+  font-weight: 600;
+  color: var(--el-color-primary);
+  background: var(--el-color-primary-light-9);
+}
+
+// 选中项左侧主题色强调条
+.facet-item.is-active::before {
+  content: '';
+  position: absolute;
+  top: 50%;
+  left: 3px;
+  width: 3px;
+  height: 14px;
+  border-radius: 2px;
+  background: var(--el-color-primary);
+  transform: translateY(-50%);
+}
+
+// 前导标记列：全部=收件箱图标 / 状态=语义色点，对齐同一宽度
+.facet-item__lead {
+  display: inline-flex;
+  flex-shrink: 0;
+  align-items: center;
+  justify-content: center;
+  width: 18px;
+  font-size: 16px;
+  color: var(--el-text-color-secondary);
+}
+
+.facet-item:hover .facet-item__lead,
+.facet-item.is-active .facet-item__lead {
+  color: var(--el-color-primary);
+}
+
+.facet-item__dot {
+  width: 8px;
+  height: 8px;
+  border-radius: 50%;
+}
+
+.facet-item__label {
+  flex: 1;
+  min-width: 0;
+  overflow: hidden;
+  white-space: nowrap;
+  text-overflow: ellipsis;
+}
+
+.facet-item__count {
+  flex-shrink: 0;
+  font-size: 12px;
+  font-variant-numeric: tabular-nums;
+  color: var(--el-text-color-secondary);
+}
+
+// 计数为 0 的项弱化，避免一排 0 抢视线
+.facet-item__count.is-zero {
+  color: var(--el-text-color-placeholder);
+}
+
+.facet-item.is-active .facet-item__count {
+  color: var(--el-color-primary);
+}
+
+// 尊重系统「减少动态效果」偏好
+@media (prefers-reduced-motion: reduce) {
+  .facet-item {
+    transition: none;
+  }
+}
+</style>
diff --git a/src/views/feedback/modules/feedback-operate-dialog.vue b/src/views/feedback/modules/feedback-operate-dialog.vue
new file mode 100644
index 0000000..4f14b46
--- /dev/null
+++ b/src/views/feedback/modules/feedback-operate-dialog.vue
@@ -0,0 +1,252 @@
+<script setup lang="ts">
+import { computed, nextTick, reactive, ref, watch } from 'vue';
+import { FEEDBACK_TYPE_DICT_CODE } from '@/constants/dict';
+import { fetchCreateFeedback, fetchUpdateFeedback } from '@/service/api';
+import { useForm, useFormRules } from '@/hooks/common/form';
+import BusinessAttachmentUploader from '@/components/custom/business-attachment-uploader.vue';
+import BusinessFormDialog from '@/components/custom/business-form-dialog.vue';
+import BusinessFormSection from '@/components/custom/business-form-section.vue';
+import BusinessRichTextEditor from '@/components/custom/business-rich-text-editor.vue';
+import DictSelect from '@/components/custom/dict-select.vue';
+
+defineOptions({ name: 'FeedbackOperateDialog' });
+
+type OperateMode = 'create' | 'edit';
+
+interface Props {
+  mode: OperateMode;
+  rowData?: Api.Feedback.FeedbackItem | null;
+}
+
+const props = withDefaults(defineProps<Props>(), {
+  rowData: null
+});
+
+const emit = defineEmits<{
+  submitted: [];
+}>();
+
+const visible = defineModel<boolean>('visible', { default: false });
+
+const { formRef, validate } = useForm();
+const { createRequiredRule } = useFormRules();
+
+const submitting = ref(false);
+const attachmentUploaderRef = ref<InstanceType<typeof BusinessAttachmentUploader> | null>(null);
+const richTextEditorRef = ref<InstanceType<typeof BusinessRichTextEditor> | null>(null);
+
+interface FormModel {
+  /** DictSelect 选中后为字符串；提交时 Number() 转字典 Integer（非 ID，允许转 number） */
+  type: string | number | null;
+  title: string;
+  content: string;
+  contact: string;
+  attachments: Api.Project.AttachmentItem[];
+}
+
+const model = reactive<FormModel>({
+  type: null,
+  title: '',
+  content: '',
+  contact: '',
+  attachments: []
+});
+
+const dialogTitle = computed(() => (props.mode === 'create' ? '提交意见反馈' : '编辑意见反馈'));
+
+/** 富文本是否为空：去标签去 &nbsp; 后无文本，且无图片 */
+function isEmptyRichText(html: string | null | undefined) {
+  if (!html) {
+    return true;
+  }
+  const text = html
+    .replace(/<[^>]+>/g, '')
+    .replace(/&nbsp;/g, '')
+    .trim();
+  if (text) {
+    return false;
+  }
+  return !/<img\b/i.test(html);
+}
+
+const rules = computed(
+  () =>
+    ({
+      type: [createRequiredRule('请选择反馈分类')],
+      title: [createRequiredRule('请输入标题')],
+      content: [
+        {
+          validator: (_rule, _value, callback) => {
+            if (isEmptyRichText(model.content)) {
+              callback(new Error('请输入详细描述'));
+              return;
+            }
+            callback();
+          },
+          trigger: 'blur'
+        }
+      ]
+    }) satisfies Record<string, App.Global.FormRule[]>
+);
+
+function applyRowDataToModel() {
+  const row = props.rowData;
+  if (props.mode === 'edit' && row) {
+    // 字典选项 value 为字符串，回显需转字符串才能与下拉项严格匹配（否则显示原始数字）
+    model.type = row.type === null || row.type === undefined ? null : String(row.type);
+    model.title = row.title ?? '';
+    model.content = row.content ?? '';
+    model.contact = row.contact ?? '';
+    model.attachments = row.attachments ? [...row.attachments] : [];
+    return;
+  }
+  model.type = null;
+  model.title = '';
+  model.content = '';
+  model.contact = '';
+  model.attachments = [];
+}
+
+async function handleConfirm() {
+  await validate();
+
+  if (attachmentUploaderRef.value?.hasUploading) {
+    window.$message?.warning('附件还在上传中，请稍候');
+    return;
+  }
+
+  submitting.value = true;
+
+  const basePayload: Api.Feedback.FeedbackSubmitParams = {
+    type: Number(model.type),
+    title: model.title.trim(),
+    content: model.content,
+    contact: model.contact.trim() || undefined,
+    attachments: [...model.attachments]
+  };
+
+  const { error } =
+    props.mode === 'edit' && props.rowData
+      ? await fetchUpdateFeedback({ id: props.rowData.id, ...basePayload })
+      : await fetchCreateFeedback(basePayload);
+
+  submitting.value = false;
+
+  if (error) {
+    return;
+  }
+
+  // 成功后先 commit，置 committed=true，避免 destroy-on-close 触发 rollback 误删已存文件/图片
+  await Promise.all([attachmentUploaderRef.value?.commit(), richTextEditorRef.value?.commit()]);
+  window.$message?.success(props.mode === 'edit' ? '保存成功' : '提交成功');
+  visible.value = false;
+  emit('submitted');
+}
+
+async function handleCancel() {
+  await Promise.all([attachmentUploaderRef.value?.rollback(), richTextEditorRef.value?.rollback()]);
+}
+
+watch(visible, async value => {
+  if (!value) {
+    return;
+  }
+  applyRowDataToModel();
+  await nextTick();
+  // 让附件 / 富文本组件把当前 model 视作 original，必须在 model 填充之后
+  attachmentUploaderRef.value?.initSession();
+  richTextEditorRef.value?.initSession();
+  formRef.value?.clearValidate();
+});
+</script>
+
+<template>
+  <BusinessFormDialog
+    v-model="visible"
+    :title="dialogTitle"
+    width="980px"
+    max-body-height="76vh"
+    :confirm-loading="submitting"
+    @confirm="handleConfirm"
+    @cancel="handleCancel"
+  >
+    <ElForm
+      ref="formRef"
+      :model="model"
+      :rules="rules"
+      label-position="top"
+      :validate-on-rule-change="false"
+      class="feedback-operate-dialog__form"
+    >
+      <div class="feedback-operate-dialog__grid">
+        <div class="feedback-operate-dialog__col-left">
+          <BusinessFormSection title="反馈信息">
+            <ElFormItem label="反馈分类" prop="type">
+              <DictSelect v-model="model.type" :dict-code="FEEDBACK_TYPE_DICT_CODE" placeholder="请选择反馈分类" />
+            </ElFormItem>
+
+            <ElFormItem label="标题" prop="title">
+              <ElInput v-model="model.title" maxlength="100" show-word-limit placeholder="请输入标题" />
+            </ElFormItem>
+
+            <ElFormItem label="联系方式">
+              <ElInput v-model="model.contact" maxlength="100" placeholder="选填，方便我们联系你" />
+            </ElFormItem>
+          </BusinessFormSection>
+
+          <BusinessFormSection title="附件">
+            <ElFormItem class="feedback-operate-dialog__attachment-item">
+              <BusinessAttachmentUploader
+                ref="attachmentUploaderRef"
+                v-model="model.attachments"
+                directory="feedback"
+              />
+            </ElFormItem>
+          </BusinessFormSection>
+        </div>
+
+        <div class="feedback-operate-dialog__col-right">
+          <BusinessFormSection title="详细描述">
+            <ElFormItem prop="content" class="feedback-operate-dialog__desc-item">
+              <BusinessRichTextEditor
+                ref="richTextEditorRef"
+                v-model="model.content"
+                :height="380"
+                upload-directory="feedback"
+                placeholder="请输入详细描述"
+              />
+            </ElFormItem>
+          </BusinessFormSection>
+        </div>
+      </div>
+    </ElForm>
+  </BusinessFormDialog>
+</template>
+
+<style scoped>
+.feedback-operate-dialog__grid {
+  display: grid;
+  grid-template-columns: 320px 1fr;
+  gap: 24px;
+  align-items: start;
+}
+
+.feedback-operate-dialog__col-left,
+.feedback-operate-dialog__col-right {
+  display: flex;
+  flex-direction: column;
+  gap: 16px;
+  min-width: 0;
+}
+
+.feedback-operate-dialog__desc-item,
+.feedback-operate-dialog__attachment-item {
+  margin-bottom: 0;
+}
+
+@media (width <= 1024px) {
+  .feedback-operate-dialog__grid {
+    grid-template-columns: 1fr;
+  }
+}
+</style>
diff --git a/src/views/feedback/modules/feedback-search.vue b/src/views/feedback/modules/feedback-search.vue
new file mode 100644
index 0000000..431bb03
--- /dev/null
+++ b/src/views/feedback/modules/feedback-search.vue
@@ -0,0 +1,31 @@
+<script setup lang="ts">
+import TableSearchFields, { type SearchField } from '@/components/custom/table-search-fields.vue';
+
+defineOptions({ name: 'FeedbackSearch' });
+
+const emit = defineEmits<{
+  reset: [];
+  search: [];
+}>();
+
+const model = defineModel<Api.Feedback.FeedbackSearchParams>('model', { required: true });
+
+// 分类 / 状态筛选已迁移至左侧分面面板，搜索区只保留标题关键词
+const fields: SearchField[] = [{ key: 'title', label: '标题', type: 'input', placeholder: '请输入标题关键词' }];
+
+function reset() {
+  emit('reset');
+}
+
+function search() {
+  // 输入期不实时 trim（避免受控 input 吃掉词间空格）；提交前规整一次，空串归一为 undefined
+  model.value.title = model.value.title?.trim() || undefined;
+  emit('search');
+}
+</script>
+
+<template>
+  <TableSearchFields v-model="model" :fields="fields" :columns="2" @reset="reset" @search="search" />
+</template>
+
+<style scoped></style>
diff --git a/src/views/feedback/modules/feedback-status-dialog.vue b/src/views/feedback/modules/feedback-status-dialog.vue
new file mode 100644
index 0000000..e12c835
--- /dev/null
+++ b/src/views/feedback/modules/feedback-status-dialog.vue
@@ -0,0 +1,74 @@
+<script setup lang="ts">
+import { computed, ref, watch } from 'vue';
+import { FEEDBACK_STATUS_DICT_CODE } from '@/constants/dict';
+import { fetchUpdateFeedbackStatus } from '@/service/api';
+import BusinessFormDialog from '@/components/custom/business-form-dialog.vue';
+import DictSelect from '@/components/custom/dict-select.vue';
+
+defineOptions({ name: 'FeedbackStatusDialog' });
+
+const visible = defineModel<boolean>('visible', { default: false });
+
+interface Props {
+  id?: string | null;
+  currentStatus?: number | null;
+}
+const props = defineProps<Props>();
+
+const emit = defineEmits<{
+  submitted: [];
+}>();
+
+const submitting = ref(false);
+const status = ref<string | number | null>(null);
+
+const confirmDisabled = computed(() => status.value === null || status.value === undefined || status.value === '');
+
+async function handleConfirm() {
+  if (!props.id || confirmDisabled.value) {
+    return;
+  }
+  submitting.value = true;
+  // status 是字典编码（非 ID），DictSelect 选中为字符串，转 Integer 提交
+  const { error } = await fetchUpdateFeedbackStatus(props.id, Number(status.value));
+  submitting.value = false;
+
+  if (error) {
+    return;
+  }
+
+  window.$message?.success('状态已更新');
+  visible.value = false;
+  emit('submitted');
+}
+
+watch(visible, value => {
+  if (value) {
+    // 字典选项 value 为字符串，回显需转字符串才能与下拉项严格匹配（否则显示原始数字）
+    const current = props.currentStatus;
+    status.value = current === null || current === undefined ? null : String(current);
+  }
+});
+</script>
+
+<template>
+  <BusinessFormDialog
+    v-model="visible"
+    title="修改处理状态"
+    preset="sm"
+    :confirm-loading="submitting"
+    :confirm-disabled="confirmDisabled"
+    @confirm="handleConfirm"
+  >
+    <ElForm label-position="top">
+      <ElFormItem label="处理状态">
+        <DictSelect
+          v-model="status"
+          :dict-code="FEEDBACK_STATUS_DICT_CODE"
+          :clearable="false"
+          placeholder="请选择处理状态"
+        />
+      </ElFormItem>
+    </ElForm>
+  </BusinessFormDialog>
+</template>
diff --git a/tests/feedback-stat-normalization.test.ts b/tests/feedback-stat-normalization.test.ts
new file mode 100644
index 0000000..a6e6ce7
--- /dev/null
+++ b/tests/feedback-stat-normalization.test.ts
@@ -0,0 +1,48 @@
+import assert from 'node:assert/strict';
+import { describe, it } from 'node:test';
+import { normalizeFeedbackStat } from '../src/service/api/feedback-normalize';
+
+describe('normalizeFeedbackStat', () => {
+  it('maps backend type/status count arrays to code-keyed records', () => {
+    const result = normalizeFeedbackStat({
+      total: 128,
+      typeCounts: [
+        { type: 1, count: 52 },
+        { type: 2, count: 31 },
+        { type: 3, count: 45 }
+      ],
+      statusCounts: [
+        { status: 1, count: 40 },
+        { status: 2, count: 33 },
+        { status: 3, count: 50 },
+        { status: 4, count: 5 }
+      ]
+    });
+
+    assert.deepEqual(result, {
+      total: 128,
+      typeCounts: {
+        '1': 52,
+        '2': 31,
+        '3': 45
+      },
+      statusCounts: {
+        '1': 40,
+        '2': 33,
+        '3': 50,
+        '4': 5
+      }
+    });
+  });
+
+  it('keeps zero-count dictionary codes visible to the facet panel', () => {
+    const result = normalizeFeedbackStat({
+      total: 0,
+      typeCounts: [{ type: '1', count: 0 }],
+      statusCounts: [{ status: '4', count: 0 }]
+    });
+
+    assert.deepEqual(result.typeCounts, { '1': 0 });
+    assert.deepEqual(result.statusCounts, { '4': 0 });
+  });
+});